Data controller

BIOSA Motion («we») is responsible for processing personal data collected through biosa.mx, our contact and quote forms, and customer account registration.

Data we collect

Depending on the service you use, we may collect:

• Identity and contact details: name, email, phone, and company.
• Account data: encrypted password (hash), session preferences, and access activity.
• Commercial data: products viewed, quote requests, messages, and files you send us.
• Technical data: IP address, browser type, device identifiers, and security logs.

Purposes of processing

We use your data to:

• Create and manage your account, authenticate you, and keep the service secure.
• Process quotes, orders, and customer support requests.
• Send operational communications and, with your consent, commercial information.
• Meet legal obligations, prevent fraud, and improve our products and services.

Sharing and third parties

We may share data with providers that support hosting, email, analytics, or logistics under confidentiality obligations. We do not sell your personal data.

Security measures

We apply reasonable technical and organizational controls to protect your information against unauthorized access, loss, or alteration. No system is 100% infallible; use strong, unique passwords.

Your rights

You may request access, correction, deletion, or objection to processing, and revoke consent where applicable, by emailing emarketing@biosa.mx. We will respond according to applicable Mexican law.

Contact

For privacy questions, contact us at emarketing@biosa.mx or through the customer service channels published on the site.

Acceptance

By accessing biosa.mx, creating an account, or using our online services, you accept these terms. If you disagree, do not use the site or register.

Use of the site

Site content — catalogs, reference prices, datasheets, and informational material — is provided for commercial and informational purposes. Product availability is not guaranteed until a quote or order is confirmed.

User account

You are responsible for the accuracy of the information you provide and for keeping your credentials confidential. Notify us immediately of any unauthorized use of your account.

Intellectual property

Trademarks, logos, text, images, and software on the site belong to BIOSA Motion or its licensors. Reproduction without prior written authorization is not permitted.

Limitation of liability

To the extent permitted by law, BIOSA Motion is not liable for indirect damages arising from use of the site. Specific commercial terms will be confirmed in each quote or contract.

Changes

We may update these terms. The current version will be published on this page. Continued use of the site after a change implies acceptance of the updated version.

Scope

This document summarizes what data we collect when you register or interact with BIOSA Motion and how we use it for commercial and support operations.

Registration data

When creating an account we request:

• First and last name to identify you in quotes and orders.
• Email for access, account verification, and communications.
• Company, job title, and phone (optional) to personalize commercial support.
• Password, which we never store in plain text.

How we use that data

We use it to:

• Manage your session, password recovery, and account security.
• Follow up on quotes, orders, and support requests.
• Send transactional notices related to your activity on the site.
• Produce aggregated statistics to improve catalog, inventory, and user experience.

Retention

We retain data while your account is active or as needed to meet legal obligations, resolve disputes, or enforce our agreements.

Cookies and similar technologies

We use cookies and local storage for language, theme, session, and basic usage measurement. You can configure your browser to limit cookies, though some features may become unavailable.

Controlling your data

You can update some information from your account or request correction or deletion by emailing emarketing@biosa.mx, subject to legal and operational requirements.

More information

See also our full Privacy Notice and contact us if you need clarification about how your data is processed.